Always here to take you there
Getting to and from appointments shouldn’t be stressful. But for many, transport can be a barrier. Our Community Transport Service offers a dependable, door-to-door option for people who are not able to drive themselves, catch public transport, or simply need help getting to and from appointments and community outings.
The St John difference
Our friendly team is here to ensure you can get there safely and comfortably.
Travel with a companion
You're welcome to bring a carer or companion at no extra cost
First Aid trained drivers
Our friendly drivers are certified in First Aid
Equipped, comfortable vehicles
All our vehicles come with an AED and first aid kit on board
Trusted St John care
We're part of WA's most trusted heath services organisation
Where can we take you?
We don’t just go between home and the hospital. Our community transport team can take you door-to-door, even if one of those doors is your community club, because social outings are essential for health. We cover Mandurah to Yanchep, out to Carmel and Gidgegannup. For trips farther afield, consider our regional services.
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Group travel
Community and residential groups
We can help your community members or residents get to social outings or appointments safely and reliably. Simply reach out if you’d like to learn more about these opportunities, or partner with us to deliver a Community Transport Service in your suburb or region.
Enquire now
Who is this suitable for?
Our service is for ambulant passengers who are able to get in and out of a sedan vehicle and who don't need medical assistance during their trip.
Passenger requirements:
- Able to enter and exit a sedan vehicle
- No medical assistance required during the trip
- Accompanied by a guardian if under 18 years of age
- Accompanied by a carer if they have dementia or are of unsound mind
- Able to manage themselves at the appointment
Our service fees
Our standard fare for metro area travel starts at $22 each way
| Distance | Fare (each way) |
|---|---|
| 0 – 10 km | $22.00 |
| 11 – 30 km | $52.50 |
| 31 – 60 km | $60.00 |
| Over 60 km | $95.00 |
Make a booking
Community Transport must be booked in advance — we recommend booking at least three business days ahead. Our transport service is available Monday to Friday between 7am and 5pm, with last pickup at 4pm.Our booking team is available 7.30am-5pm, Monday to Friday.
Frequently Asked Questions
Am I eligible for this service?
Passengers must:
- Be able to get in and out of a sedan vehicle
- Not require assistance or en route medical assistance
- Be medically stable
- Have a carer with them if they have dementia or are unstable
- Have a guardian with them if under 18 years of age
- Be able to manage themselves at the scheduled appointment
Can I use my Home Care Package?
A Home Care Package is a program that provides eligible older Australians with access to a range of affordable care services.
Our Community Transport Service can be included in your HCP or CHSP, depending on your package level and requirements.
Talk to your provider to find out if our Community Transport Service can be included in your package.
Where can I go?
Our service can take passengers to:
- Medical appointments
- Specialist appointments
- Non-urgent hospital appointments
- Dental appointments
- Community centres
What time does this service operate?
Our operational hours are:
Monday – Friday: 7:30am to 5pm*
Saturday and Sunday: Unavailable
*last pick-up at 4pm