Community Transport (Metro)
Safe, reliable transport to your appointments and community activities.
Getting to and from appointments shouldn’t be stressful. But for many, transport can be a barrier. St John’s Community Transport offers a dependable, door-to-door service for people who can’t use public transport or drive themselves.
Whether you’re heading to a medical appointment or a local community centre, we’ll get you there safely and on time.
Why choose us?
Travel with a carer or companion at no extra cost
Friendly drivers trained in First Aid
Vehicles equipped with First Aid kits, AEDs and fire extinguishers
Delivered with the care you expect from St John
We can take you to:
- Medical appointments
- Specialist appointments
- Non-urgent hospital appointments
- Dental appointments
- Community Centres
Bookings
Unlike taxis or ride shares, Community Transport must be booked in advance.
Our friendly bookings team is available Monday to Friday, 7:30am to 5:00pm - by phone or email.
To help us get you where you need to go, we recommend booking at least three business days ahead.
Our fees
Our standard fare for metro area travel starts at $22 each way.
| Distance | Fee |
| 0-10km | $22 |
| 11-30km | $52.50 |
| 31-60km | $60 |
| Over 60km | $95 |
Subsidises
You may be eligible for subsidised travel by the Department of Health.
If you meet the following criteria:
- A Western Australian resident.
- 65+ years of age.
- Have a referral from a medical practitioner, stating you need clinically necessary transport.
Download the referral form to give to your medical practitioner.
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Frequently asked questions
- Be able to get in and out of a sedan vehicle
- Not require assistance or en route medical assistance
- Be medically stable
- Have a carer with them if they have dementia or are unstable
- Have a guardian with them if under 18 years of age
- Be able to manage themselves at the scheduled appointment
Our Community Transport Service can be included in your HCP or CHSP, depending on your package level and requirements.
Talk to your provider to find out if our Community Transport Service can be included in your package.
- Medical appointments
- Specialist appointments
- Non-urgent hospital appointments
- Dental appointments
- Community centres
Monday - Friday: 7:30am to 5pm*
Saturday and Sunday: Unavailable
*last pick-up at 4pm